Austin Family Services
A+ Nannies helps set "clear expectations" for both the families in nannies. We do so to help both sides communicate and work together to make their relationship a lasting one. Our goal is long term stability for your children and we have systems in place to help this work. We highly encourage our nannies and families to keep in contact with us - we do not ever want our clients / nannies to feel that they can not call us.
Our agency will contact both parties 5 times within the first year. Every time we call the family for a follow up, we will also be calling the nanny. Our mission is to keep all lines of communication open and honest; where the nanny and family feel comfortable talking with each other to discuss issues and concerns.
Whether you are a first time mom, having a second child, or just decided to hire an extra set of hands - we are here to help! We offer more than just the typical nanny service. We offer professional nannies, newborn specialists and sleep trainers.
We understand that this is a tough decision; leaving your child is never easy, especially if it's for the first time. We will be there to support you every step of the way. This is the one time in your life that you get to be as critical as you want. And because of that, we seek out the best nannies possible. We have the highest standards for professional nannies, and our screening process has become more extensive over the years. We are proud to have an A+ rating with the Better Business Bureau, with a "no complaint" history. We have such a strong screening process, that we only interview 1 out of every 100 candidates that fill out applications.
A+ Nannies Service
A+ Nannies offers a service that is truly hard to find for today's parents: reliable, highly screened and qualified care for your children. We place the highest priority on children and child-care (as well as your time). We never send you a nanny's profile until we have directly spoken to them regarding your position in detail. Once we screen them based on what you are looking for, go over your position in detail, make sure they are aware of the location, hours, details, children's ages, pay, etc. - you will then be sent their profile. So, you will never get a profile of a candidate that is not aware of your position. We save you time, so you do not need to screen them for your job. All you need to do is meet them and see if their personality fits your family's. We can set the interviews up for you, or you can set them up - whichever you prefer. We are here to make your life easier!
The office is based on the concept that excellent child care can best be provided in an environment where the nanny and family are well matched, where each is respected and valued by the other, and where each understands the needs of the other. We realize that a good family/nanny relationship is based on great communication. We will help with this communication and provide written agreements for the both of you to communicate on expectations - this will help alleviate any mis-communications (or at least minimize them).
Quality Nanny Service
All our prospective nannies are subject to an intensive screening process prior to beginning employment in your home. A+ Nannies runs extensive criminal checks and speaks with references for each candidate. All nannies, and newborn specialists must fill out a lengthy application, which includes questions about their experience and family background, as well as complete a Written Interview and Child Care Knowledge Test in our office. We require any "test" type questions to be done in person to ensure that the candidate is filling them out themselves and nobody is there to help.
At A+ Nannies, we stand behind the quality of our nannies 100%! If your family is not delighted with your nanny, simply call us within the guarantee period, and A+ Nannies will send new nanny candidates for you to review until a replacement is found, at no additional charge.
Nanny Agency Fees
Since we have a variety of options, please contact us for our detailed fee structure.
A+ Nannies prides ourselves in offering the best services in the state of Texas. To get the best understanding what you receive with your placement fee - please call us. I think "customer service" can not be conveyed on a website, and I would love to speak with you.